At Apni Dukaan, your satisfaction is our priority. We strive to deliver the best products to your doorstep instantly. However, if you’re not entirely satisfied with your purchase, we’re here to help.

✅ Returns

Due to the nature of instant delivery, returns are only accepted under the following conditions:

• You received a damaged, defective, or wrong product.
• The item is unused, in its original packaging, and reported within 10 minutes of delivery.

To initiate a return, please contact us:

• 📞 Customer Support: +91 9214104040
• 📧 Email: support@apnidukaan.store
• Or use our Support Chat on the website.

🕒 Return Window

• All eligible return requests must be made within 10 minutes of delivery.
• Products must be returned within 1 day after your return request is approved.

🚫 Non-Returnable Items

The following items cannot be returned:

• Perishable goods (fruits, vegetables, dairy, bakery items, etc.)
• Personal care & hygiene products
• Items marked as non-returnable on the product page

💸 Refunds

Once your return is received and inspected, we will notify you of the refund status.

• If approved, your refund will be processed within 1-3 business days.
• Refunds will be issued to the original method of payment or as store credit (as per your preference).

❗ Important Notes

• We reserve the right to reject a return if the product appears used, damaged by the customer, or outside the return period.
• In case of wrong or damaged items, we will cover the pickup and delivery charges.

Need Help?

For any questions about returns or refunds, please reach out to our support team:

• 📞 +91 9214104040
• 💬 Chat with us live on apnidukaankaan.store

Thank you for shopping with Apni Dukaan – Instant Delivery, Always On Time.